Nykaa’s Business Strategy: From Startup to Beauty Empire
The Beginning: A Bold Vision In 2012, Falguni Nayar, a former investment banker with Kotak Mahindra, took a leap of faith. At age 50, she launched Nykaa , betting on the untapped online beauty and wellness space in India—a time when most consumers still preferred buying cosmetics in physical stores. The goal? Build India’s first true beauty e-commerce brand . Today, Nykaa is not just a success—it’s a blueprint for smart, scalable, and strategic growth in India’s digital economy. 🧠Key Strategies Behind Nykaa’s Rise 1. Omnichannel Distribution While Nykaa started online, it didn’t stop there. Online : A sleek app and website with easy discovery, product reviews, and personalization. Offline : Launched physical stores (Nykaa Luxe & Nykaa On Trend) across metros and Tier 2 cities. 🔑 Strategy Lesson : Digital-first doesn’t mean digital-only. Meet your customers wherever they shop. 2. Content + Commerce = Power Nykaa mastered “influencer marketing” before it became a...
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